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Auto Repair Shop in Rockford, IL
Auto Clinic of Rockford wants to be your trusted auto repair shop in Rockford, IL. Our friendly team of technicians will always work hard to make sure you're satisfied with our work. We're an ASE-certified garage and NAPA Auto Center that supports every job we perform with a 100% satisfaction guarantee. Our mechanics are ready and willing to help with everything from basic maintenance to major repairs, and we perform both at competitive rates.
As a locally owned and operated garage, we understand how important customer satisfaction is to our continued success. That's why our mechanics are always thorough and attentive to the needs of our clients. We carry a wide range of premium products and utilize top-quality equipment in every job we perform. Let us assist you with:
- Brake repair
- Auto A/C and heat repair
- Shock and strut service
- Auto diagnostics
Uncomfortable temperatures can seem all that much worse when you're behind the wheel, but maintaining a functional and efficient AC and heat system in your vehicle doesn't have to be a difficult endeavor. At Auto Clinic Of Rockford, we provide reliable auto AC and heat repair services to drivers throughout Rockford, IL.
When your car is on the fritz, you need auto diagnostic services you can count on. It takes skill, experience, and in-depth knowledge to get to the bottom of car problems; a guess just isn’t good enough. The car care specialists at Auto Clinic Of Rockford in Rockford, IL have what it takes to accurately diagnose what's ailing your car or truck. And because the satisfaction of our customers is our top priority, you can expect professional repairs and outstanding service when you come to us.
You can always rely on Auto Clinic of Rockford to handle your auto repair and maintenance needs. We serve customers throughout Rockford, IL, and our experienced team of ASE-certified technicians has the tools and experience to assist with a wide range of automotive problems. We're a member of the Automotive Service Association and recognized as both a Bosch Service Center and NAPA Auto Care Center.
When residents of Rockford, IL, are in need of brake repair services, they know they can come to Auto Clinic of Rockford. Our garage is locally owned and operated, and we pride ourselves on delivering premier service on every job we perform. You can rest easy knowing that we back all our results with a 100% satisfaction guarantee, and we strive to invariably provide an excellent customer service experience. We always try to be conscientious of the budgetary constraints of our clients.
A Great Mechanical Shop!
Auto Clinic of Rockford has helped us out several times with certain jobs that only they can do in Rockford, & at the drop of a hat they get us right in & done quickly. Very friendly & high quality professional work. Would recommend them & their work to anyone.
Excellent and Professional Service
I had my oil changed at the Auto Clinic, which I waited for. It took less than a hour to change the oil and replace the air filters. Shout out to Tim the service manager, thank you for the prompt and great service. The Auto Clinic is the “Best”
Great service as usual. Rainy day and a leaky convertible top. No problem at Auto Clinic. They keep classic cars safe and dry until it is safe to take home.
Very excellent service. I recommend this shop.
excellent repair of any vehicle.
auto clinic doesn't need to spend money on advertising as their excellent service, personable staff are well known in Rockford. The job is done right the first time at a fair price.
They are the best
I always have good service at Auto Clinic. They are honest and trustworthy. I would recommend Auto Clinic to anyone needing a good mechanic.
Honesty and friendliness
Brad never steers us wrong when it comes to our vehicles. He’s upfront and tells you like it is. His recommendations are spot on and we trust his work completely. We also store two antique vehicles every year and he always has them in top shape when we pick them up in the spring. Thanks Brad!
Great service as usual
Best maintenance in Rockford. I recommend to all my friends.
Friendly and helpful staff, clean and comfortable waiting are. Honest and helpfu advice from mechanics.
Outstanding Service In Unusual Circumstances
I was not able to be in Rockford to receive a vehicle shipped to me from the East Coast. The fine staff at The Auto Clinic were scheduled to check the vehicle out for me, so they kindly agreed to receive delivery from the transport company. Everything flowed smoothly, and the vehicle was ready when I returned to Rockford. AS ALWAYS, outstanding customer service and skillful repairs and maintenance. That's what THE AUTO CLINIC OF ROCKFORD is all about!
I have used the Auto Clinic for decades and have always received the best service, Brad and his staff are great to work with! Straight forward advice, high quality service and products, combined with a family owned business. You get what you pay for and never have to worry if you made the right choice in trusting your vehicle to the right shop! Best in town!
Very good service. I have taken 2 of my cars to them and both time were good.
Long time customer
I continue to trust the mechanics at Auto Clinic. In nearly 25 years of servicing my cars they are not only professional, but personal and ready to give needed advice on necessary repairs and quality work that they back up. They are also friendly and polite. I recommend Auto Clinic to those who read this rating.
It’s doesnt get any better !! High Quality craftsmanship, with Integrity That’s why I continue to return after 20 years of do business here.... 6 out of 5 stars !!
I called Auto Clinic on the way to work in the morning when I realized I had a car problem, I was able to take right over and they were able to replace my alternator. Despite being very busy and scheduling work 3 weeks out. I got my car back after work so I was not inconvenienced at all.
No guess work here
My car was running sluggish, no get up & go, everywhere I took the car to told me something different. After 5 auto shops & over $400.00 with no cure to the problem, I took the advice of a guy at Autozone to take it to the Auto Clinic of Rockford. I asked "are they any good" he said they were the best in town. So I took his word, & boy, am I glad I did! When I spoke to Tim, he said my problem was the Catalytic Converter, I asked "How did you come to that conclusion"? He said as soon as Brad drove the vehicle he knew right away, but then we tested it, & for sure, that is your problem. The nice receptionist Dawn, gave me an appointment & told me when the car would be ready, & guess what? The car was ready when they said it would be, & guess what? The car runs perfect!! Well I guess I found me a new Mechanic, & I'm gonna tell all my friends. Thanks guys, You Rock! :)
By far the best auto repair shop in town. Brad and his crew is very honest and dependable.
Everything was very professional. I have confidence in the work that was done and will be coming back in the future.
Trust and quality
I have been taking my vehicles to them for several years and have always been happy.
Friendly and Efficient.
They were able to get my truck fixed quickly which was important since I use it for Work. I highly recommend them as I always get good service. I've been using them for over 25 years.
I don't understand what you mean by review title.
It is probably the highest quality of service I have ever had at a car fix it place.
I recently had my car repaired for some front end work, head gasket, and radiator replaced. The repairs were done in a timely manner and true to the quote. They let me know of any future repairs I needed to think about. I appreciate your honesty and value their work
Very honest! They do great work.
They always take great care of my car
I make sure to bring my car here before every large road trip (normally I need an oil change beforehand). They check it over and let me know what, if anything, needs to be repaired and they do it with great care! I've been bringing my car here for 10 years and I wouldn't go anywhere else.
HIGH QUALITY, TRUSTED - RELIABLE SERVICE!
My husband and I have been going to Auto Clinic for at least 15 years - both personally and for our business trucks. All of our extended family has landed there as well! They are thorough and do a quality job. They're prices are more than reasonable. We've NEVER been priced guaged or overcharged! Brad and his team do a great job all day - every day!
Always great customer service!
I recently had my car in just for an oil change but the great thing is I know my car also was thoroughly inspected and fluids were added where needed. Yes I probably could save a dollar or two going somewhere else for this BUT when I go to sell my car in the future I can stop by or call and ask for the “service history” and I don’t believe I could get a complete “everything that was ever done to my car report” anywhere else in Rockford. That’s worth a lot to me and Auto Clinic of Rockford is the only place to get all of our cars serviced since 1999, classic or my daily drivers!
They know what they're doing
They are efficient and thorough in what they do. Friendly and explain things in a way people understand.
Great Work As ALWAYS
A "Classic Restored" Buick Roadmaster Estate Wagon is not the easiest thing to repair correctly. All the folks at The Auto Clinic ALWAYS make sure that everything is done right. They "Go The Extra Mile" so this vintage "Grocery Getter" can do the same. Tomorrow we'll probably put 600 miles on it, WITH NO WORRIES! Thank You, Auto Clinic
Fast professional service
I had a car problem that needed immediate attention. Auto Clinic was kind enough to fix my problem immediately while I waited. Very professional, friendly and reasonably priced. I take all my cars to Auto Clinic for service and recommend them to friends.
a firm you can trust to diagnose and repair correctly every time
Brad and his colleagues are top notch mechanics. I always feel confident that they will do only what is necessary to keep my cars running great. Their competence and honesty are rare in today's auto repair market.
So my '02 Jeep drivers seat was stuck in the full forward position. Service reservations were 2 weeks out, but Tim OK'd for us to drop it off Friday and they would try to work it in. Monday, the seat was working and requested oil change to boot. We've been happy customers for about ten years!
Had my daughter’s car towed in to Auto Clinic when her brakes completely failed her going to work. Fortunately, no accident. Tim at Auto Clinic was able to check it out within couple days and given price and time estimate (2-days) over the phone. Gave go-ahead and work was performed on-time and as per quote. Always VERY satisfied whenever I have to take one of my cars to Auto Clinic. They’re very good at what they do and stand behind their work. Excellent value for money paid and work is performed right with quality parts.
The only problem was not having coffee & donuts while I waited. You guys are terrific, especially since the 'old guy' retired.
Excellent service, very thorough.
Found issue, on time, great customer service
We always take all of our cars here. We get fast friendly service.
I own a 1940 Packard & I just had the radiator replaced. I had a lot of intrepidation on having the work done by anyone but felt that Brad Stalffer of Auto Clinic came highly thought of & experienced as someone who owns classics. They did a GREAT job, finished before the expected day & under what I thought it would cost. I'm very pleased & would recommend them to anyone that is peculiar on the work done on there vehicle.
Good honest work you can trust
I know that what ever work is done on my car is needed and is done write
Excellent customer service!
Auto Clinic Of Rockford is the best place ever to take any vehicle. They’ve fixed our classic cars to our everyday drivers. Always fair and on time. There is no where else in the USA we will ever take our cars! Thank you Auto Clinic of Rockford!
Best place in town to for auto repairs.
Trusted for decades
I have been taking my cars to Auto Clinic when i brought in my dad’s cars and the shop was in the garage bays of a gas station. Brad’s dad ran the shop then. Brad has continued his dad’s legacy of knowledgeable, kind, trustworthy mechanics. Great team all around. I have brought my own cars for decades now and will continue to do so.
We so appreciate your honesty as well as your quality of work.
Honest, High Quality repair !!
It’s does NOT GET ANY BETTER !!!
High quality service and friendly
I can always count on everyone at Auto Clinic of Rockford to do their best to fix my 4 vehicles at a fair price and in a timely manner. They have often gone above and beyond what is expected of them. I wouldn't take my vehicles anywhere else. And it's always 'service with a smile'.
Above and Beyond
I've used Brad and Paul's Auto Clinic service for about 10-12 years. Always had very good results with their work. I took my car in today but didn't have a way to get home so Brad gave me a ride and came back and gave me a ride back to pick up the car. Good people,thanks.
AutoClinic of Rockford is the BEST auto repair business located anywhere! You will never regret doing business here.
High quality and friendly service
They are wonderful to work with! Extremely friendly and do an amazing job!
very good service as it is every time. thanks
Great Service. Just like "Family", only better!
Another "mystery" problem on my well used and abused Tahoe. Another "That makes sense." solution from my friends at Auto Clinic. They keep me on the road, and make it so I have "Happy Motoring !" (Oklahoma/ Enco/ Esso- Humble Oil Slogan 1960) A BIG THANK YOU to the folks at Auto Clinic
My recent visit was pleasing all the way around. Great staff and service. I recommend them to anyone.
Great Service for 65 Chevy
I was impressed with the knowledge they had about older cars and the professionalism of the staff. I will recommend them and will use them again in the future.
The BEST place to take your car!!!!
I needed brakes and regular maintenance done on my vehicle. The work was done when they said it would be done and at a Great price. I will always take my cars to the Auto Clinic of Rockford.
everything is great
very happy with the service always get good service i trust the workmanshiip its high quality
I took my battery in for my classic Mustang and had it checked out and needed a new one.I was in and out in no time,great service as usual.
great product , service & price
Honest Excellent Service
The Auto Clinic of Rockford always provides excellent professional service at a fair pay. They find the problem, fix it and don’t add unnecessary work to inflate the bill. They stand by their work. Thanks for always doing a great job!
Thanks for all of your help with the battery issue and the oil change and inspection.K
The highest quality service
Of all the mechanics I've visited throughout my time in California, Chicago, and Rockford, Brad and his team rise above the crowd to offer the most outstanding and professional service. Auto Clinic always finds time to squeeze me in, even when I'm coming into town on a tight schedule. Their supreme honesty and integrity can not be overlooked, and I can always trust that my car is in good hands with them. My family has been going to Auto Clinic for over two decades, and I will continue to use them as long as I live within driving distance to their shop.
Tim was very professional and helpful,he gave me a jumper pack to get my truck started when i returned he checked it out and replaced the battery.I am always happy with Auto Clinic
Very satisfied with service provided. Nice facility, knowledegable and friendly staff.
Maintance of car
We have been using The Clinic for over 30 years now. Trust is the key- the staff has the knowledge to maintain your car in top running shape. Why not use the shop that other car shops use.
Always great service
I have been bringing my car to Auto Clinic for years. Always great service. They call you and give an accurate quote before the work is started. No supprises when you pick your car up. Thank you all for your trustworthy service. My Mini Cooper loves you!
Oil change, rear differential leak
The oil change was routine. The rear differential was leaking from a faulty seal at the plug. They also found an uninvited mouse nest in the air filter.
First time visitor
As a first time visitor I was very happy with the service I received. I wanted to find a auto clinic that could assess my car's current condition and fix any problems. They checked out all of my concerns and performed the necessary repairs. I will definitely be using them for my future car needs.
We’ve known Brad for years-wonderful. Auto Clinic is the place to go for honest repairs and service.
Responsible, Personal and Friendly
Auto Clinic can be fully trusted to do the necessary work on your car and tell you just what needs to be done. I have been a customer for 30 years and have never had a problem. This is THE PLACE that meets all your automotive needs.
Thank you for your speedy repair. Your service is always impeccable! Thanks so mich for probably 20+/- years of dependable service.
Professional, well explained service
Excellent service, friendly and prompt
This Was My First Visit But Will Not Be My Last! You Guys Went Above And Beyond! Your Employees Were Friendly. The Job Was Done In A Very Timely Manner And Your Prices Are Wallet Friendly.
Auto Clinic of Rockford always does a great job and I can always trust them to assess my problem and give me the best options for solving it.
A shop you can trust
I know that when I drop my car off it will be fixed writ the first time
Best auto repair facility in town!
Auto Clinic is the only auto repair shop I trust, professional and courteous. My Auto’s are always taken care of in a respectful amount of time, and they stand behind their work.
Friendly, helpful, and fair...as always!
The staff at Autoclinic are always very friendly and they also consistently do high quality work. Brad and Tim worked diligently to figure out my car's issue and went through a lot of diagnostics to be sure the problem was correctly identified, before giving me my options going forward. The work done was at a very fair price (I was shocked how cheap it was), and they were also very accommodating with me to work around the holidays - they stored more car for about a week, inside the garage, free of charge. Thanks again, guys, this is why I won't go anywhere else and why I always recommend you to others!
Great service and auto knowledge
A collector car or your daily driver, this is the place to go. I had a break down on the road and called Brad for advice. He looked up the part and called me back for a quick repair. Thanks Brad for being a GREAT friend also. A1 service!!!
Consistently Great Work.
I've been an Auto Clinic customer since the early 1990s. The service and quality of work has been nothing short of terrific. They are my first and only call when my car needs service.
High quality workmanship
As always, my service was terrific! Everyone at Auto Clinic is polite and professional. Employees go above and beyond the call of duty. The work is high quality and the prices are more than fair. I have recommended Auto Clinic to many people over the years and continue to do so.
Very friendly service
Had my oil changed this morning and it's the first time I had it done with this new to me vehicle. They were wrapping it up and I asked if I could look underneath the car and they put it back up on the rack so I could. I call that great customer service. Would highly recommend these guys for service on any car
Quality Auto Repair
We have used Auto Clinic of Rockford for over 25 years for repairs on all of our family vehicles. We’ve never had a bad repair or a bad experience! Regardless of how simple or complex the repair issue was we can trust them to provide an honest repair estimate with no gimmicks or sales pitches. Thanks to Auto Clinic we get the maximum miles from our vehicles.The Knowledgeable & experienced mechanics do an excellent job. The vehicle is ready when promised & the repair rates are well within standard price.
It was time for our hard working Chevy Tahoe "Defender" P.V. to have maintenance again. We use this Chevy for almost all of our long trips, daily driving and it tows our "toy hauler" trailer. With all this mileage and use, AUTO CLINIC always checks this vehicle out thoroughly for us. This last time they did all the needed maintenance, AND did work on the spare tire mount . Now we are back on the road for more adventures. Outstanding Service ! THANK YOU, AUTO CLINIC .
Oil change and routine maintenance done quickly and thoroughly. Checked out the tires I asked them to and gave me an opinion/info. The usual friendly, high quality service.
Prompt, high quality service with a smile.
Installed new tires and balanced them. Vehicle was ready on time and professionally done. Great service.
Wonderful, as usual!
Great experience! Trustworthy and thorough.
I came in for an oil change this morning. They made sure to get me through quickly before my grandson got bored - even though I had not alerted them ahead of time that I’d be waiting for my car.
WE HAVE BEEN CUSTOMERS FOR 30 YEARS AND NEVER DISAPPOINTED; NEED I SAY MORE!
If your smart, You won't go anywhere else.
Once again, the folks at Auto Clinic have "saved my butt". The steering on my Wife's classic Buick had a problem. Great service that made both me, and my Wife, smile. Nice work on the sound system, too. Tim, Brad and everyone are so easy to work with. Jenny and Valerie always have time to help me keep my service appointments straight, and always help me when I have an EMERGENCY, and I need it fixed ASAP. If your smart, YOU won't go anywhere else. Jim and Dawn Melka
The employees at Auto Clinic are always courteous and knowledgeable. We have been going to the Auto Clinic for years and always recommend them to our friends and family.
high quality service, professional and friendly
Have been using Auto Clinic for all my car service and repair for over 40 years and would recommend them to anyone.
As usual your service was fantastic. I really appreciate everything you do to help me with my car. I'm so glad that Randy referred you to me. I appreciate your honesty also. Thanks so much.
Great Service All Around
Every time I come here, I am greeted with a friendly conversation. They always get my car serviced in a super timely fashion, and they do a thorough check to make sure you drive away in a safe vehicle. They make you feel welcome, and you know that your car is being worked on by people who care.
Consistent quality affordable service!
I got my car fixed with the same polite great service. I trust this place as what they quote - is what the invoice is. No surprises just honest hard working people! Thanks Auto Clinic of Rockford!
Always freindly, helpful and efficient
They were originally recommended to me by another mechanic who I trust and respect because the job was beyond the capability of his small shop. They didn't even charge me for topping off my AC fluid today. Gave me a newspaper to read while I waited. And I got to play with their little dog Dee Dee. Thanks for a great experience. You know I'll be back.
Had oil change and all fluid levels checked. Excellent service as usual. Always friendly staff that works with Brad
I stopped by after work fully expecting to leave my car for a couple of days. Every time I would come to a stop, my car would die if I didn't keep one foot on the brake and one on the gas. After explaining this to valerie, Tim came out he looked under the hood while the car was running and figured out the problem and fixed it.
Excellent service by professional staff
My appointment was for an oil change and during their service checks, Brad found a bad tie rod. I was glad this was found, because we will be taking a trip in a few weeks and the tie rod could failed. Thank you Brad and Jenny for taking good care of our Ford Edge and for the excellent service. The Auto Clinic is the Best!!! Russ and Diane Moser
Always professional and fair!
Job completed in a timely manner, thorough, didn't do work that didn't need to be done. Keeps track of future needs for me! Paul and Brad Stauffer and the complete team have serviced my cars for over 30 years. I wouldn't trust anyone else.
Quality and reliable service
Auto Clinic has ALWAYS been very reliable and have always stood behind their work. They have been servicing my vehicles for several years. Never have I left unsatisfied with the service I have recieved. I have and will always recommend Auto Clinic of Rockford to anyone needing vehicle repairs.
Long time customer .... always get the highest level of service ....
Honest and dependable
Great owners and service. Highly recommended.
Trustworthy & Dependable
I have been bringing my vehicles to Auto Clinic since it was owned by Paul. Brad has continued the legacy of trustworthy and knowledgeable service. I know when I bring my cars in, I will get a fair, honest and unbiased analysis of what my car needs. The staff are all excellent. I will continue to bring all of my cars to Auto Clinic.
battery went dead. called Clinic and asked if i got it jumped and brought it down could they help. they said yes. I brought it in. They checked the battery over and replaced it,checked the alternator and i was out the door in 45 minutes. That's Service.john
As usual, Brad and "the Boys" accommodated a major coolant leak, moving me up in the schedule because of the severity of the situation. These guys are the best.
Prompt knowledgeable service
As usual I got another car in the family and it needed an AC recharge. They got me in relatively quickly and fixed it. So cool!!! Thanks Auto Clinic of Rockford!
Bought son his first car 1992 Ford F-150 XLT flareside . Took it to Auto Clinic ( referred by another car shop ) and had really no idea what needed done .... This shop is all that and more ⭐️⭐️⭐️⭐️⭐️ . The owner and his wife sure have put together a great group of professionals that have the expertise ........ Great service , fantastic people , quality at its best and at a fantastic price are what make this shop. They have gained my trust for all my vehicles from here on out . Thank you all for a fabulous job and explaining jobscope. Truck is running flawlessly and my son is in awwwwwwwwww :) James
Very nice to work with and completed work as promised. Left my van as clean as I left it.
Friendly Professional Service
Been using the Auto Clinic for over 20 years. Very happy with them
Always on top of the game!
Great to have mechanic work done on ANY vehicle.
GREAT customer support
Brad and his team did a great job on my FFR Cobra. Plus he delivered it to my home, since I was in the hospital and my wife does not drive stick. GREAT customer support. I will always take my cars to Auto Clinic of Rockford. Lee
Great service, as usual.
We wouldn't go anywhere else! The do a great job, give reliable, honest advice, and the office staff goes above and beyond to fix any issues (like the credit card company being funky!). Thanks for years of great service on all our vehicles!
Friendly and trustworthy
We've been going to Brad/Autoclinic for years and really appreciate their honesty, thoroughness, and friendly staff!
Love Tim and the Auto Clinic
Honest professional best ever
This last visit was just a semiannual visit for oil change and service. They also reseat the tires and replaced valve stems (slow leaks). I don't trust anybody but Brad and his crew to work on my vehicles.
Very professional service was done on my corvette. Brakes, oil change, belt. I'll be back. JS Rockford.
A shop you can trust
On my 3th try i finely found a shop i can trust and does good work
Love the family atmosphere...wives always know best.
Thanks for the personal touch...Brad...is a friend...and takes special interest in everyone and their cars...
Fair, Honest Pricing
We took our grandson't 01 Impala there to find out why the battery kept dying after 2 or 3 days. The price for the electrical repair actually went DOWN from what they orginally quoted.
I hate writing reviews but, I'll do it this time because, everyone there is a professional and I have nothing but wonderful feelings for all involved. Thank you so very much for making me comfortable in every way. It's always a pleasure knowing I'm in good hands. Love, Mark & Stranger
Very good job
It is nice to have a shop that you can trust with your car.
ANOTHER "Cop Car", Another Great FULL Check Out
We got ANOTHER "Cop Car"! This one is from Texas, and it's a Chevy Tahoe "Defender". The folks at The Auto Clinic got all the "police stuff" out of it, and set it up so it runs like new. They always seem to be able to get the challenging problems of these former municipal vehicles repaired. All my family members who needed cars now are driving the Crown Vic P7's that were set up by The Auto Clinic. This one is MINE, and is so good, it may be the last one I buy at auction. The way it runs is all because of the great work done at The Auto Clinic. THANK YOU, to the crew at THE AUTO CLINIC.
Brad removed the engine and transmission from my 66 Mustang and sent them away to the appropriate shops for rebuilding. He reinstalled the rebuilt components and "worked out" the bugs. All questions are answered and updates were given in a timely basis. I'm delighted. The old Mustang is now back on the road. I would personally recommend the Auto Clinic to anyone with Auto, new or old. Thanks again for the GREAT service
High quality service, professional and friendly
There is usually a wait of several days to get a non-emergency appointment, which I attribute to the volume of customers seeking their exceptional auto maintenance service. It's worth the weight. (I'm sure they would give special consideration to expediting repair in an emergency, as needed.) Today, in and out in 2 hours for idler arm R&R and lube/oil! Dropped off at 8AM and received call for pickup at 10AM. Wow!
Very friendly very professional
Brought my car in for a hard start and some knocking noise in the front end. Well, after a few hours they discovered a whole host of not so good news. They fixed my car, they were honest, and I was very happy with the outcome . We are back on the road ... with a safe car. Thanks Tim...you rock
I very pleased with the expertise provided by Rockford Auto Clinic There were multiple , complex ,wiring problems caused by a Third party.. the technician who worked pmy car was very honest and gave me appropriate feedback as to what it would take to fix ,, and gavee estimates as to the cost prior to gettingu permission These people are very professional and personal. I would highly recommend them for any make or model you need work on.. Sincerely, Michael Lucas ,, Rockford IL. Please feel free of you need more assurance Michael Lucas 815-904-9488
Quite friendly, very good of analyze problems. A true better choice for repair than the other Audi dealer repair shop. Brad and Tim are greatttt!
Good Service but took awhile
Service was good. Diagnosis was what I expceted. Took more than a day to get car fixed. Estimate was spot on.
The best place to go for honest, quality car repair. They are always polite and helpful and keep you up to date on the progress of the repair. They are sometimes hard to get into, but if you have an emergency they work with you to get it in as soon as possible.
Excellent place to get your vehicle serviced. Staff is friendly and keep you up to date on the progress and gives you an accurate quote before any work is performed.
Great Service as always....
Another Ford Crown Vic P.I. going to another one of my Nieces who is getting out of College. AND another set of "conversion to civilian use" problems that the Auto Clinic has taken care of. Every vehicle that I have taken to the Auto Clinic has had it's repair work done to such a high level that I could never think of taking my work someplace else. Read the reviews ! They are all true.
I have found Auto Clinic to be professional and honest. A couple of us gearheads use Auto Clinic whenever we don't have time or interest in doing the job ourselves. We always find the service exceeds our expectations.
The BEST place for YOUR Car or Truck repair.
Again the Folks at Auto Clinic have saved me from the disaster of not having any way to get around . Quick, quality repairs on the "work" pick up truck that is depended on by us to be able get OUR jobs done everyday. They made time for our emergency, and, AS ALWAYS, treated us right. It's great to find a place that can be trusted, right here on State Street, Rockford.
Everyone was great
Good Friendly Service
Thanks for great service....specifically diagnosis of Fit and additional service.
Five Stars !
Read the reviews, you will notice a common theme. Friendly, Excellent Service, Professional, Trustworthy, Knowledgeable, Honest, and Reasonable. These words accurately describe the service and staff at the Auto Clinic. I will continue to bring my classic and modern vehicles here.
Came in for an oil change and they found that the air cleaner also needed changing. I appreciated that they brought this to my attention and were able to replace the air cleaner, while I was there. I find that Tim is very professional and appreciate his customer service.
As always a very positive visit for service
The Only People I Trust
When I bring my vehicle in I always get first rate service, but what sets Brad and his staff apart is they tell you what they believe your next issues will be. They also take the time to share other problem areas they observe as part of fixing your current difficulty. They are always busy, but if there's a serious concern they will squeeze you in. The only problem is that they set the standard so high that when I compare them to any other business in any other field I find that everybody else is a disappointment. I don't think of Brad or his people as simply automotive technicians, although they are the best within 250 miles; after 23 years of consistent excellence I consider them trusted counselors. Brad and his staff are not as good as their word, they're better. Five stars are what I give to the best businesses I rate, Auto Clinic is the Ten Star Industry Standard.
Services efficient and honest.
Great service as always. All my maintenance and repair work is done here. I tell others frequently.
Good honest service and friendly too. Thanks to your crew😊
Work done right at a good price .
Best in Rockford
As always, Auto Clinic provided top-notch service in a friendly and timely fashion. I took my VW Jetta to another shop (since it was closer to home) for an alignment and was told that something must be bent and they could not do the alignment (I personally think they couldn't do it simply because it is a VW). Then I took it to Auto Clinic (as I should have done in the first place) and the next day I had my car back with no issues.
I had recently purchased used Chev SSR. They went through the entire vehicle and reported on everything that was good or bad. They seemed to treat my car as if it was one of there own.
Auto Clinic of Rockford came highly recommended from three friends. They did not disappoint! Quick service, very friendly and knowledge-able. And, they didn't try to upcharge and talk me into additional work that was not needed. They have a new life-time customer!
Great place to take my car
Thanks Auto Clinic of Rockford for letting me drop my car off for an oil change and have it checked over and all done before promised.
Very professional staff
Having problems with starting vehicle. Mechanics tried to resolve issue without success. They were not able to duplicate starting issues. Even though they did not have luck solving issue they reassured me that if it occurs again I can bring vehicle back as soon as it does or if it does. I am very satisfied that they tried their best to find the problem.
Starting with Valerie up front, she took down what I wants done to my 1968 olds 442. Then Brad called me and .explained what he was going to do to fix my car. Brad and Tim installed a new under dash wiring harness and new gauges and tach. Also fixed an oil leak. I have done business with them before, and would recommend them to anyone. Very professional and courteous .
Terrific, caring, professional service with a personal touch
I'm a single woman. I feel most vulnerable about my car and the car's needs. I trust Brad and his staff at Auto Clinic of Rockford to completely take care of my 2011 Toyota Camry. Their attention to detail and going over my car and telling me what it needs helps me feel confident on the road and assures me I won't experience being stranded on the side of the road feeling helpless. It is far too often where quick oil change businesses up-sell to women and other auto repair places seem to take advantage of women. I have referred my women friends to Brad and they have found him and Auto Clinic of Rockford trustworthy and doing ONLY what the car needs. I have been thanked repeatedly for my recommendations and they have not only been repeat customers but have been treated like family by Brad, Jen, Val and the rest of the staff. Pricing is fair and the quality of their work is outstanding. I feel very blessed they are there for me -- and all who need to feel confident and comfortable and give a sigh of relief that Auto Clinic is there when their car needs attention and maintenance. Thank you once again for taking care of me yesterday. I can now greet winter without worrying about my car getting me where I need to go. What a blessing.
Very friendly, helpful and professional people.
Auto Clinic of Rockford is the company Comfort Keepers uses for all its vehicles. We are happy with the quality of service and the great staff. Thank you.
Auto clinic is great
Very accommodating and friendly, technicians are knowagable
Excellent customer service and repairs
Comfort Keepers brings all our vehicles to you because you are a friendly staff and do a great job. Thank you for keeping us running!
Excellent, knowledgable staff and great service.
2006 Honda odyssey with clunk sound in the front end.
Thank Tim and Brad for doing a good job on the tie rod problem. Thanks for the quick service ! The van runs smooth now and no clunk sound. Thanks, Randy
I love the electronic reminders about an appointment. The service provided is complete and honest.
They always do a good job and are very upfront about what they are doing or are going to do, when I bring my car in. I have used this service for many years and have had a good experience. Thank you
Courteous and prompt service. Great people! Honest and trustworthy. Would recommend coming here to anyone!
great job and fair price ...... thanks
Great honest service
The Auto Clinic team keeps all my old cars going with honest quality work. They are always friendly and get the job done right.
My wife and I have been customers for at least the last 25 years ! We picked up our 2002 Grand Cherokee this afternoon and were very pleased with all the work done with it from exhaust, tune up, and complete 75,000 mile maintainance. The fluids, tires, brakes, belts, wipers and almost everything else were checked and filled as needed! You will not find nicer people or more qualified mechanics anywhere; which is why I have stayed with them all these years and will continue to do so! DAVE
As always, done right the first time!
My confidence in Auto Clinic was reinforced again today. I left my car for a repair scheduled for today. Tim phoned me in the morning to explain and talk over what they found, including the cost of the repair. After my OK, they proceeded to fix what was needed and phone me when it was completed. The car runs great and I am completely satisfied...as usual!
High quality professional Service
Today was like all of our experiences in the past; service was outstanding and what we have become accustomed to. There is never another option even considered when we need automotive maintenance. Superb!!!! Chuck Hughes 9-12-2016
ALWAYS, ALWAYS ready to take care of my "weird" problems
ANOTHER Ford Crown Vic Police Interceptor for our growing "fleet", AND another set of "weird" problems that are caused when these high powered vehicles are converted to civilian use. The folks at Auto Clinic Of Rockford have ALWAYS been there for me ! Through a custom Chevy El Camino, a really ratty Chevy G20 "tow" van, a Honda pilot, a classic Buick Roadmaster, and now, THREE "cop cars", Auto Clinic Of Rockford has always treated me right ! They make my cars SAFE, and make them RUN, all at a reasonable price. I put 20 thousand "fun" miles on my car last year, and would not want anyone to touch my car but Auto Clinic Of Rockford. This last Crown Vic had a bunch of electrical problems that happened when all the police gear was cut out by the municipality that I bought it from. This is a real tricky fix, and I know of Crown Vic P.I.s that have suffered for years with these problems. The folks at Auto Clinic Of Rockford find these problems, fix them, and get me back on the road in good order. ALWAYS the best !
Great service, friendly atmosphere.
very exceptional service,
I was very pleased with the service I received from the Auto Clinic on Wednesday, August 17th. They told me clearly what the problem was, they fixed the problem in record time & had my car before noon. The gentleman who fixed the problem called when he was finished & gave me the price of what I would pay. This experience was above & beyond what anyone could expect!!
Cleaned throttle body and did alignment!
They were done so quick it was like my car was never gone. Alignment is spot on. Throttle body cleaning really restored the pep in my acceleration. Definitely will return for future maintenance! Two thumbs up!
High Quality Service
I've been doing business with Auto Clinic for quite a few years now and have always had a pleasant experience while getting my car repaired. I will continue to use Auto Clinic for my auto maintenance needs.
I needed my AC fixed on my van, which of course broke a few days before we were leaving for a long trip, and they took care of it right away. Thanks!
could not ask for or expect better service
I have an old (classic) '59 VW cabreolet and this spring when I took it out of winter mothballs it would not start or stay running. I had never even heard of Auto Clinic Of Rockford but a mechanic at the KIA dealer where I had my Optima for scheduled maintenance told me about them, and since I could not find anyone in town who works on older VWs I took it into them that same day. Everything went as I hoped for even though the issue turned out to be something else than what I expected. Anyway, they fixed it right up and now it drives as good as if this were 1959 and the car was brand new.
Friendly staff. Valerie always pleasant when answering calls. Goes above & beyond in guaranteeing the work that is provided. Brad has been great with the trial & tribulations that I have had with an older car. Thank you for all that you do. I recommend them to anyone looking for good service.
Fast expert service
When the transmission light came on, I was able to get my car in right away. The car was repaired and ready the same day. I couldn't have asked for more than that.
They called and told me exactly what my car needed before they did any work. They told me what my options were about the work to be done. My car was ready in a timely manner. The people I talk to have always been friendly and helpful. I love their email reminders about service appointments!
Knowledgeable and quick diagnosis and repair.
Top of the line repair. It is so hard to find an auto mechanic especially honest and great work. I highly recommend.
Honest pricing and knowledgeable Reminds me of what service stations were and should be now. They don't try to up the cost of a repair by doing work or replacing parts that aren't needed.
Big repair needed! Fully explained & done well in a timely way!
Brad and company ALWAYS do a good job. Their honesty at all costs is admirable!
They know cars!!
We were referred by a friend to work on our 2001 VW- they were great. They were thorough and practical. They have also recently worked on our 2007 Honda Accord and they did a great job! We would highly recommend them!
Auto diagnosis and repair
The requested diagnosis was made to determine rear end noise and information relayed prior to starting repairs. Work performed satisfactorily and actually a couple dollars below estimate. Only disappointment was that repair took a day longer than estimated, but mechanic phoned with news in time to make required alternate arrangements.
Had my old 55 thunderbird in to replace the ignition switch (my diagnosis) Brad discovered that the switch was not the issue and repaired a faulty connection at the neutral switch. I'm getting older and cannot work on my old cars is I did in the past. I'ts comforting to know there are mechanics like Brad that have the knowledge, and are willing to repair the (old) cars. Thanks for all your help and FREINDLY staff Ron
Very friendly and professional .
Everything was handled in very well. Brad and Tim were very helpful to me in deciding what needed to be done.
professional and friendly atmosphere
I felt that the Auto Clinic was not trying to take advantage of me when asked for a estimate of the cost of my repairs. The work was done in a timely manner,and I felt the work was excellent. I am always apprehensive with auto repairs because I know very little about cars, but I felt they were being honest with me. I will use the Auto Clinic in the future for car repairs.
Vehicle purchase Review
We have dealt with Brad and his family/staff for more than 20 years. We currently bring any vehicle purchases to Brad before we purchase and get the thumbs up or recommendations based on problem areas. We have frequently been told which vehicles to steer away from and which one we should purchase and for how much. We will never take our vehicles to anyone else. All of the staff are honest, dependable and if they can't find a problem they don't charge you for the effort even if they have time invested.
Quality service, Friendly service
This was my 1st visit with my current classic car and everything was done to my satisfaction. With my previous classic car Brad at Auto Clinic took very good care of my car and did all the services I ask him to in a very timely and efficient way and he is the only mechanic in my city that knows how to work on my particular type of car and keep it running it's best. I always recommend him and his business to anyone looking for a good mechanic and shop to take their vehicles to for maintenance and repairs. Thanks Brad..........
Was again very pleased with the service. Took into A/C for LOF and received phone call from mechanic informing me that serpentine belt was cracked. Since car is 2005, belt is OEM and I TRUST Brad and his mechanics, instructed mechanic to replace belt as long as car was already there. I asked and was given price for all of the work. When I picked up the car, price was as quoted. Mechanics have ALWAYS phoned me first if problem or potential problem identified to explain findings and waiting for my decision before proceeding. NO SURPRISES when I pick up my vehicles from A/C. Highly recommend.
Quality, professional and friendly service
I’ve been servicing my car at Auto Clinic for years and always a positive experience. Honest, friendly and trustworthy, Brad and his team are the best! Highly recommend!
Fast service, very friendly.
Girl at counter suggested using different grade of oil in my car which saved me alot of money. I was very impressed with her!!
Simply the very best.
As usual you provided service that was exemplary. Prompt and courteous.
Thanks for the good work.
Job you guys did on my son's car solved the problem we've been having for about 6 months. I learned later that the problem with the battery is that it was a bad battery which the battery company replaced free of charge since it was only two years old. Especially, thanks for getting the work done so quickly. Tim
Friendly. Excellent service.
Always treatment is respectful warm great people great service.
Repaired problem in very timely manner.
My Z28 was running very rich and rough. Brad tuned the Holley 4150 and set the timing. Car has never run better.
Brad and his team are great! Wouldn't go anywhere else!
Above and beyond
No one usually plans to have their automobile break down. When strange lights suddenly appear on your dash, the best thing to do is take it to a great mechanic who can diagnose the problem and have a working solution. Auto Clinic of Rockford is just that type of place. Brad, and all of his crew, do a tremendous job in going above and beyond what is typically expected. Thanks for a job well done!!!
A place you can trust
Time, the one thing that proves The Auto Clinic deserves my trust. Every time I've taken my cars there, I have come away pleased. I can 'Trust' them to get the job done and done right. I know the cost before the work is done. And I have a time frame that's usually very accurate. With Brad and his team, I no longer worry about car issues. I would recommend The Auto Clinic to anyone.
Don't bother going anywhere but here for auto repair/restoration
Not only does Brad carry on his dad's tradition of excellence in customer service, but the confidence I have in he and his 'guys' is unmatched. It's funny. Brad is so good, he 'just knows' the likely problem with autos, new and old. He loves working on vintage vehicles, but his knowledge of modern autos is unparalleled. I stopped looking elsewhere for an honest (really!), high quality, reasonably priced shop after my first visit to Brad's business. Lastly, Brad has absolutely the best personality and demeanor to build the customer's confidence when putting their vehicles in his and 'his guy's hands.
The work was done well in a timely manner and to the cost estimated. Having a shop/mechanic that I can trust is worth sooooo much to me. The phone number of my cell and that of my son's got confused on your computer system, i.e. you called him to say my car was ready. I think that Jenny got that fixed so that was the only glitch. No big deal. I love you guys and recommend you all the time. Brian Venstrom
Very happy with the work done best tip I ever got I tell everyone this is the place to go only problem is it take time to get in that just tells me what I already know their good
Great Job at a Fair Price
The Auto Clinic always does a great job and stands by their work. They always fix the problem and don't add unnecessary work to the bill. Thanks again!
Auto Clinic of Rockford is the only place I will take our cars. Gary A Peterson
Prius battery replacement
My experience with Auto Clinic was excellent. I was referred to them by three people who had a high regard for this repair/service shop. My car is running good and I received a three year warranty on the battery. I am a happy camper!
low air tire
I brought in my car due to low tire pressure. The plan was to remove the tire with the spare so Russ could locate the leak and repair. Brad and his staff work with their customers so the end result will be a happy customer.
Very friendly and quality service at a reasonable cost.
I'm always satisfied with Brads service.
Brought in three cars, Mustang, Cougar and Mercedes. All work was done accurately as agreed upon. The price was fair and within a few $ of what was expected. There was no delay as it was routine maintenance, but each job was finished in a timely manner.
Great service by knowledgeable mechanics.
Always great service at fair prices.
Just an OLF and check up before putting my 22 year old Jeep in Storage... They take care of the old cars as well as the new ones. I brought my 56 Pontiac here to get it up and running. Great mechanics.
HI, I AM THE OWNER OF AN 11 YEAR OLD PT CRUISER . EVERYONE AT THE AUTO CLINIC OF ROCKFORD HAS BEEN GREAT AT KEEPING THE OLD GIRL IN TIP TOP SHAPE. . THEY ARE PRO'S AT DIAGNOSING WHAT IS WRONG WITH THE CAR AND THE WORKMANSHIP IS SUPERB! THIS COMPANY IS ONE OF THE VERY BEST AROUND !!!!!
Job done right!
The service by mechanics and office staff is always great.
Auto Clinic always does a great job on my vehicles. I trust Brad and his team with any car I own and my safety.
Can't find service better than Auto-Clinic of Rockford.
it always great
I called Auto Clinic on Monday morning because my car wouldn't start and had to be towed to them. When they received my car, they were able to work on it quicker than I expected. They called promptly with the results of their testing to tell me that I needed a fuel pump. They must have received the part quickly because I got my car back by 1 P.M. What a terrific job and terrific service. I can't thank them enough. Special thanks to Tim, who must have done the work. I was not even expecting to get my car until late afternoon because they were extremely busy.
Dependable, on time and under quoted price.
Been using their services for years and always the same result. Dependable, on time and under quoted price. Good, customer friendly atmosphere.
Excellent service - auto runs better than ever before. Great Job.
Great professional service
Thank you Auto Clinic for another great job done to my classic 1970 Chevy car about a small oil leak.
Always professional and honest!
Val is always courteous and has a smile on when you walk through the door! The guys are all very professional and honest. I really appreciate how they always get me in promptly. I highly recommend Auto Clinic of Rockford, Inc.!
Attentive and Personal
Answers questions and invites client back if any concerns.
best in the business
Called with an oil issue. Told to bring it right in and I did. They fixed the issue as the always do with a small charge and a smile
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